Indeed, we do make custom Wholesale Leather Bags.

If you require exclusive products for your private label, then we have the best artisans for you. Unique products will be designed just for your brand at decent prices. You can also provide your designs and logos, our handymen will live up to all your expectations.

You can send an email to support@aliveleather.com

This may occur if the email address was mistyped when the order was entered. Please contact support@aliveleather.com

Please contact us as soon as possible at  support@aliveleather.com

Yes, you can add a personal note or message to your package. We also offer gift wrapping to make your gift even more special! 

Yes, we offer monogramming and embossing services for our leather goods, allowing you to add a personal touch to your items.

We strive to quickly and seamlessly process your order. Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays.

For international orders, please bear in mind that customs procedures can vary, potentially impacting delivery times.

Shipping is typically arranged within 1 business day post-purchase. However, very occasionally, it may take 1-3 business days due to public holidays. Once your order is dispatched, you will receive an email confirming the shipping details. Simply use the tracking link provided in the email to monitor the current status of your parcel.

You may return the items within 30 days after delivery, provided that they are unworn, unwashed, or otherwise unused with the original packaging. Please note that personalized items are ineligible for returns or exchanges. To kickstart the return process, shoot us an email at support@aliveleather.com. Our staff will get back to you within 1-2 working days

Leather is a natural product that can have a stronger smell, especially when it is new. However, this disappears automatically after a while. Our vintage style leather bags are also vegetable tanned, as we do not want to use any environmentally harmful substances. Vegetable tanning does not completely neutralize odors. It helps to use the bag regularly, to air it out or to fill it with scented sachets. Another tip is to put the bag in a box of newsprint overnight, as the paper can absorb unwanted odors.

Slight irregularities in color and structure are based on the naturalness of leather and are a typical quality feature. The bags from our vintage collection will also darken over time. When processing leather, we pay particular attention to high quality standards in order to guarantee a breathable and supple surface – free of carcinogenic or allergenic chemicals. Thanks to this elaborate process, distinctive pieces with an individual touch are created in our environmentally friendly vintage leather collection.